ISO/IEC 17000 SERIES ACCREDITATION OF APPROVED BODIES TECHNICAL SERVICES

ISO INTRODUCTION

The standards published by ISO undergo changes periodically, to reflect the best-suited practices over the changing times. ISO series of standards For a business unit to successfully set up an ISO/IEC 17000 Series Accreditation Of Approved Bodies Technical Services management systems or get maximum benefits from an established management system, auditors within the organization have to be trained to assess the system ISO/IEC 17000 Series Accreditation Of Approved Bodies Technical Services requirements. They must also be able to assess their suppliers required management system to support own Quality Initiative.

To increase professionalism, quality auditors also seek formal registration with the IAF-AB (UK & INDIA) one of the prerequisites for such registration requires the quality auditors and practitioners to successfully complete an IAF-AB (UK & INDIA) approved auditor training.

OBJECTIVE OF THE COURSE:

The objective of the course is to illustrate the importance of the Five Days Lead Auditor Training Programme role, skills and competency in bearing the ultimate responsibility for the effective performance of the audit team. A practical and intensive course for training quality professionals to External, Internal and manage third and second party audits of an ISO/IEC 17000 Series Accreditation Of Approved Bodies Technical Services Management System.

Course describes how to plan and perform an audit, report findings, conduct opening and closing meetings and establish follow-up action. You will understand by the end of the course how regular auditing by an audit team directed by a competent internal auditor is the foundation of an effective ISO/IEC 17000 Series Accreditation Of Approved Bodies Technical Services Management System. On completion of the course, you will have the necessary skills and the experience to Internal Audit and manage your own audits. The learning process will include a series of tutorials, exercises, culminating in both practical and written examination. Delegates will be supplied with a bound set of comprehensive course notes.

COURSE CONTENTS:

• Introduction to ISO/IEC 17000 Series Accreditation Of Approved Bodies Technical Services Management System
•  Vocabulary & understanding definitions
•  Introduction to ISO/IEC 17000 Series Accreditation Of Approved Bodies Technical Services – Management System Requirements
•  Need for Internal Quality Audits
•    Auditing Techniques
•  Conducting Internal Quality Audits
•     Course Examination with minimum 70% passing marks.

Day 1: Introduction to ISO/IEC 17000 Series and Auditing Principles

• Session 1: Overview of ISO/IEC 17000 Series
  • Understanding the purpose and scope of the ISO/IEC 17000 series
  • Importance of accreditation in conformity assessment
  • Overview of key standards: ISO/IEC 17001, ISO/IEC 17011, ISO/IEC 17020, ISO/IEC 17021, and ISO/IEC 17065
• Session 2: Structure and Key Concepts
  • Breakdown of the structure of the ISO/IEC 17000 series
  • Key definitions and concepts relevant to approved bodies
  • Differences between various ISO standards related to accreditation
• Session 3: Principles of Auditing
  • Overview of auditing principles (integrity, objectivity, confidentiality, competence)
  • Roles and responsibilities of the lead auditor
  • Understanding the audit cycle: planning, conducting, reporting, and follow-up
• Workshop:
  • Group discussion on the importance of accreditation and its impact on approved bodies

Day 2: ISO/IEC 17011 and the Role of Accreditation Bodies

• Session 1: ISO/IEC 17011 Overview
  • Requirements for accreditation bodies and their role in the accreditation process
  • Understanding impartiality and competence in accreditation
• Session 2: Criteria for Assessing Approved Bodies
  • Evaluating the capabilities and compliance of approved bodies
  • Review of technical requirements and operational procedures
• Session 3: Management System Requirements
  • Developing a management system in accordance with ISO/IEC 17011
  • Importance of documented procedures and quality management in approved bodies
• Workshop:
  • Case studies on successful accreditation of approved bodies

Day 3: Auditing Approved Bodies

• Session 1: Planning the Audit
  • Steps to develop an effective audit plan for approved bodies
  • Defining audit scope, objectives, and criteria specific to ISO/IEC 17000 series
• Session 2: Conducting the Audit
  • Detailed procedures for conducting audits, including opening meetings, evidence collection, and closing meetings
  • Techniques for interviews and evidence gathering in an approved body’s context
• Session 3: Identifying Non-Conformities
  • Definition and types of non-conformities
  • Procedures for documenting findings and reporting non-conformities
  • Importance of corrective actions and preventive measures
• Workshop:
  • Role-play exercises to practice auditing techniques and scenarios

Day 4: Reporting, Follow-Up, and Continuous Improvement

• Session 1: Audit Reporting
  • Components of an effective audit report
  • Communicating findings and recommendations clearly
  • Importance of actionable reporting for continuous improvement
• Session 2: Follow-Up Procedures
  • Monitoring corrective actions and evaluating their effectiveness
  • Importance of follow-up audits in maintaining compliance and accreditation
• Session 3: Continuous Improvement in Approved Bodies
  • Strategies for fostering a culture of continuous improvement
  • Tools for identifying areas for improvement within the organization
  • Integrating audit findings into the continuous improvement process
• Workshop:
  • Group activity to develop a continuous improvement plan based on hypothetical audit findings

Day 5: Practical Application and Certification

• Session 1: Best Practices and Challenges
  • Review of best practices for maintaining ISO/IEC 17000 series accreditation
  • Discussion on common challenges faced by approved bodies in achieving and maintaining compliance
• Session 2: Mock Audits
  • Conducting mock audits in small groups, simulating real-world scenarios for approved bodies
  • Peer feedback and discussions on audit findings and improvement suggestions
• Session 3: Examination and Certification
  • Written examination to assess understanding of course content
  • Feedback session to discuss exam results and clarify doubts
  • Issuance of certificates for successful participants

Additional Notes:

• Materials Provided:
  • Course handbook and reference materials
  • Copies of relevant ISO/IEC standards
  • Access to online resources, templates, and discussion forums
• Assessment:
  • Continuous assessment through participation in workshops and group activities
  • Final examination to evaluate understanding of course content

Target Audience:

• Individuals involved in auditing, quality management, and accreditation processes, including managers and personnel from approved bodies.

For detail of contents refer our website at   https://iaf-ab.org/

1. WHO SHOULD ATTEND:

1)   All employees whose work responsibility directly affects ISO/IEC 17000 Series Accreditation Of Approved Bodies Technical Services.

2)   Those individuals willing to take up external auditing as a future profession by becoming an independent auditor.

3)   Those who intend to enroll themselves to IAF-AB (UK & INDIA) Registration Schemes of ISO/IEC 17000 Series Accreditation Of Approved Bodies Technical Services.

4)   Management Representatives responsible for effective implementation and execution of ISO/IEC 17000 Series Accreditation Of Approved Bodies Technical Services.

1. FACILITIES:

All facility for delegates covering lecture hall, tea and lunch will be arranged by Client or if you are attending the course at IAF-AB office. IAF-AB institute will arrange the above facility.

1. COURSE DETAILS:

Detail program of every days training course will be sent / given on the first day to the delegates on registration.

1. DURATION:

Five Days Lead Auditor Training program for ISO/IEC 17000 Series Accreditation Of Approved Bodies Technical Services [Timings: 10.00 am to 6.00 pm]

FEES:

1. 5 Days Lead Auditor Training program of ISO ISO/IEC 17000 Series Accreditation Of Approved Bodies Technical Services is Rs 25000+18%GST

Payment should be made by Cheque / DD in Favor of “IAF-AB, Mumbai”