1. INTRODUCTION ON ISO/IEC 17000

The standards published by ISO undergo changes periodically, to reflect the best-suited  practices over the changing times. ISO series of standards For a business unit to successfully set up an ISO/IEC 17000 Series Accreditation Of Approved Bodies Technical Services management systems or get maximum benefits from an established management system, auditors within the organization have to be trained to assess the system ISO/IEC 17000 Series Accreditation Of Approved Bodies Technical Services requirements. They must also be able to assess their suppliers required management system to support own Quality Initiative.

To increase professionalism, quality auditors also seek formal registration with the IAF-AB (UK & INDIA) one of the prerequisites for such registration requires the quality auditors and practitioners to successfully complete an IAF-AB (UK & INDIA) approved auditor training.

 

1. OBJECTIVE OF THE COURSE ON ISO/IEC 17000:

The objective of the course is to illustrate the importance of the Two Days Training Program role, skills and competency in bearing the ultimate responsibility for the effective performance of the audit team. A practical and intensive course for training quality professionals to External, Internal and manage third and second party audits of an ISO/IEC 17000 Series Accreditation of Approved Bodies Technical Services Management System.

Course describes how to plan and perform an audit, report findings, conduct opening and closing meetings and establish follow-up action. You will understand by the end of the course how regular auditing by an audit team directed by a competent internal auditor is the foundation of an effective ISO/IEC 17000 Series Accreditation Of Approved Bodies Technical Services Management System. On completion of the course, you will have the necessary skills and the experience to Internal Audit and manage your own audits. The learning process will include a

series of tutorials, exercises, culminating in both practical and written examination. Delegates will be supplied with a bound set of comprehensive course notes.

1. COURSE CONTENTS OF ISO/IEC 17000:

• Introduction to ISO/IEC 17000 Series Accreditation Of Approved Bodies Technical Services Management System
•  Vocabulary & understanding definitions
•  Introduction to ISO/IEC 17000 Series Accreditation Of Approved Bodies Technical Services – Management System Requirements
•  Need for Internal Quality Audits
•    Auditing Techniques
•  Conducting Internal Quality Audits
•     Course Examination with minimum 50% passing marks.

Day 1: Introduction to ISO/IEC 17000 Series and Accreditation Fundamentals

Session 1: Overview of ISO/IEC 17000 Series Standards

• Introduction to ISO/IEC 17000 Series
  • Scope and purpose of the ISO/IEC 17000 series standards
  • Importance of accreditation for approved bodies and conformity assessment
  • Key standards within the series, including ISO/IEC 17020, 17021, 17025, and 17065
• Key Terms and Definitions
  • Conformity assessment, accreditation, certification, and validation
  • Clarification of roles for approved bodies, testing labs, and inspection services

Session 2: Quality Management and Compliance Requirements

• Quality Management System (QMS) Essentials
  • Developing a quality management system for accredited bodies
  • Core QMS elements: documentation, record-keeping, and risk-based thinking
• Understanding Compliance and Competence Requirements
  • Personnel competence and training
  • Impartiality, confidentiality, and conflict of interest management
• Introduction to Impartiality and Confidentiality
  • Implementing impartiality policies to avoid conflicts of interest
  • Managing confidential information within the scope of ISO/IEC 17000 series

Session 3: Deep Dive into ISO/IEC 17020 (Inspection Bodies)

• Inspection Bodies Accreditation Requirements
  • Organizational structure, resource requirements, and impartiality
  • Process requirements for inspection activities
• Types of Inspections and Reporting
  • Classification of inspection types and reporting requirements
  • Ensuring transparency and accuracy in inspection results

Session 4: Introduction to ISO/IEC 17025 (Testing and Calibration Laboratories)

• Testing and Calibration Laboratories Requirements
  • Technical requirements, personnel competence, equipment calibration, and traceability
  • Key principles for maintaining the integrity and accuracy of test results
• Laboratory Environment and Equipment Control
  • Facility control, environmental conditions, and equipment maintenance

Group Activity:

• Case study exercise: Teams will analyze a mock QMS structure for compliance with ISO/IEC 17020 and 17025, identifying gaps and suggesting improvements.

Day 2: Practical Implementation and Continuous Improvement for Accreditation

Session 5: ISO/IEC 17021 (Management System Certification Bodies)

• Accreditation Requirements for Certification Bodies
  • Process requirements for certification: application review, assessment, and decision-making
  • Competence requirements for audit teams and certification personnel
• Audit Process and Management System Certification
  • Audit planning, risk-based auditing, and reporting requirements for certification bodies
  • Ensuring effective communication and record-keeping during certification processes

Session 6: ISO/IEC 17065 (Product, Process, and Service Certification Bodies)

• Requirements for Product Certification Bodies
  • Certification scheme requirements: scheme ownership, rules, and procedures
  • Impartiality, confidentiality, and transparency in product certification
• Product Certification and Surveillance Activities
  • Monitoring certified products through market surveillance and audits
  • Handling of nonconformities and corrective actions

Session 7: Application and Accreditation Process

• Steps for Achieving ISO/IEC 17000 Series Accreditation
  • Accreditation application process, documentation, and preparation for assessment
  • Review of key requirements for each type of approved body
• Maintaining Accreditation and Continuous Improvement
  • Internal audits and management reviews to ensure ongoing compliance
  • Continuous improvement techniques for quality management

Session 8: Best Practices and Common Pitfalls in Accreditation

• Common Non-Conformities and How to Avoid Them
  • Identifying and addressing common areas of non-compliance
  • Case studies of accreditation challenges and successful strategies
• Q&A and Troubleshooting
  • Addressing specific challenges faced by participants in their organizations

Group Activity:

• Interactive exercise: Teams will conduct a mock internal audit based on ISO/IEC 17000 series requirements, presenting findings and proposing corrective actions.

Closing Session:

• Review and Wrap-up
  • Summary of key concepts and takeaways from the training
• Feedback and Evaluation
  • Participants provide feedback on the course and receive further resources for study

Learning Outcomes:

By the end of the training, participants will be able to:

• Understand the structure and key requirements of the ISO/IEC 17000 series standards.
• Implement and maintain effective QMSs that comply with ISO/IEC 17000 standards.
• Conduct internal audits and manage CAPA processes for continuous compliance.
• Prepare for accreditation assessments and maintain compliance as an approved body.

Delivery Method:

• Classroom Training: Engaging lectures, case studies, group discussions, and hands-on activities.
• Distance Learning: Virtual sessions, case-based discussions, quizzes, and downloadable templates.

Materials Provided:

• Course manual covering all ISO/IEC 17000 series standards
• Templates for QMS documentation and audit checklists
• Certificate of completion

This program provides comprehensive training on ISO/IEC 17000 series accreditation for approved bodies, supporting participants in both theoretical understanding and practical application for achieving and maintaining compliance.

 

For detail of contents refer our website at   https://iaf-ab.org/

 

1. WHO SHOULD ATTEND:

1)   All employees whose work responsibility directly affects ISO/IEC 17000 Series Accreditation Of Approved Bodies Technical Services.

2)   Those individuals willing to take up external auditing as a future profession by becoming an independent auditor.

3)   Those who intend to enroll themselves to IAF-AB (UK & INDIA) Registration Schemes of ISO/IEC 17000 Series Accreditation Of Approved Bodies Technical Services.

4)   Management Representatives responsible for effective implementation and execution of ISO/IEC 17000 Series Accreditation Of Approved Bodies Technical Services.

 

1. FACILITIES:

All facility for delegates covering lecture hall, tea and lunch will be arranged by Client or if you are attending the course at IAF-AB office. IAF-AB institute will arrange the above facility.

 

1. COURSE DETAILS:

Detail program of every days training course will be sent / given on the first day to the delegates on registration.

 

1. DURATION:

Two Days Training program for ISO/IEC 17000 Series Accreditation Of Approved Bodies Technical Services [Timings: 10.00 am to 6.00 pm]

FEES:

1. 2 Days Training program of ISO ISO/IEC 17000 Series Accreditation Of Approved Bodies Technical Services is Rs 10500+18%GST

Payment should be made by Cheque / DD in Favor of “IAF-AB, Mumbai”