1. INTRODUCTION ON ISO 37301

The standards published by ISO undergo changes periodically, to reflect the best-suited  practices over the changing times. ISO series of standards For a business unit to successfully set up an ISO 37301 Accreditation for compliance management systems technical services management systems or get maximum benefits from an established management system, auditors within the organization have to be trained to assess the system ISO 37301 Accreditation for compliance management systems technical services requirements. They must also be able to assess their suppliers required management system to support own Quality Initiative.

To increase professionalism, quality auditors also seek formal registration with the IAF-AB (UK & INDIA) one of the prerequisites for such registration requires the quality auditors and practitioners to successfully complete an IAF-AB (UK & INDIA) approved auditor training.

 

2. OBJECTIVE OF THE COURSE ON ISO 37301:

The objective of the course is to illustrate the importance of the Four Days Advance training Programme role, skills and competency in bearing the ultimate responsibility for the effective performance of the audit team. A practical and intensive course for training quality professionals to External, Internal and manage third and second party audits of an ISO 37301 Accreditation for compliance management systems technical services  Management System.

Course describes how to plan and perform an audit, report findings, conduct opening and closing meetings and establish follow-up action. You will understand by the end of the course how regular auditing by an audit team directed by a competent internal auditor is the foundation of an effective ISO 37301 Accreditation for compliance management systems technical services  Management System. On completion of the course, you will have the necessary skills and the experience to Internal Audit and manage your own audits. The learning process will include a series of tutorials, exercises, culminating in both practical and written examination. Delegates will be supplied with a bound set of comprehensive course notes.

COURSE CONTENTS:

• Introduction to ISO 37301 Accreditation for compliance management systems technical services Management System
•  Vocabulary & understanding definitions
•  Introduction to ISO 37301 Accreditation for compliance management systems technical services- Management System Requirements
•  Need for Internal Quality Audits
•    Auditing Techniques
•  Conducting Internal Quality Audits
•     Course Examination with minimum 50% passing marks.

DAY 1: INTRODUCTION TO ISO 37301 AND COMPLIANCE MANAGEMENT SYSTEMS

• Session 1: Overview of ISO 37301
  • History and evolution of ISO 37301
  • Purpose and benefits of a Compliance Management System (CMS)
  • Key differences between ISO 37301 and ISO 19600
• Session 2: Core Principles and Framework of ISO 37301
  • Principles of effective compliance management
  • Structure of ISO 37301: PDCA cycle and risk-based thinking
  • Key components: Context, Leadership, Planning, Support, Operation, Performance Evaluation, Improvement
• Session 3: Scope and Applicability of ISO 37301
  • Scope determination
  • Applicability across industries and sectors
  • Compliance obligations and ISO 37301 requirements
• Case Studies and Exercises
  • Real-world examples of successful CMS implementation

DAY 2: IMPLEMENTING ISO 37301 – PLANNING AND CONTEXT

• Session 1: Context of the Organization
  • Internal and external factors influencing CMS
  • Identifying compliance obligations (legal, regulatory, contractual)
  • Defining scope and boundaries of the CMS
• Session 2: Leadership and Commitment
  • Role of leadership in a CMS
  • Building a culture of compliance and ethical conduct
  • Defining roles, responsibilities, and authorities
• Session 3: Planning and Risk Assessment
  • Identifying compliance risks and assessing impacts
  • Risk management within the CMS framework
  • Compliance objectives and planning to achieve them
• Session 4: Compliance Policy and Procedures
  • Developing and documenting the compliance policy
  • Structure of procedures and controls in CMS
• Group Activity
  • Drafting compliance objectives and policies tailored to specific sectors

DAY 3: OPERATION AND PERFORMANCE EVALUATION

• Session 1: Operational Planning and Control
  • Establishing operational controls and processes
  • Implementing controls to mitigate compliance risks
  • Managing third-party compliance
• Session 2: Competence, Awareness, and Communication
  • Training and communication strategies for CMS
  • Competence requirements for compliance roles
  • Engaging and educating stakeholders
• Session 3: Monitoring, Measurement, and Evaluation
  • Establishing compliance KPIs and metrics
  • Performance monitoring techniques
  • Periodic internal audits and reviews
• Session 4: Compliance Audits and Evaluations
  • Planning and conducting CMS internal audits
  • Auditor competence requirements
  • Reporting audit findings and tracking corrective actions
• Workshop
  • Simulated internal audit exercise and feedback analysis

DAY 4: IMPROVEMENT AND ACCREDITATION PREPARATION

• Session 1: Nonconformity and Corrective Actions
  • Identifying and addressing nonconformities
  • Corrective action process in a CMS
  • Root cause analysis techniques
• Session 2: Continuous Improvement in Compliance
  • Tools for fostering continuous improvement in CMS
  • Ongoing review and alignment with regulatory changes
  • Use of data and trends to drive CMS improvement
• Session 3: Accreditation Process for ISO 37301
  • Understanding the ISO 37301 accreditation process
  • Requirements for accreditation bodies and auditors
  • Preparing for external audits and certification
• Final Assessment and Review
  • Mock assessment to test understanding and readiness
  • Q&A session to clarify doubts and review key concepts
• Closing Session
  • Summary of key takeaways
  • Next steps and further learning resources

Learning Outcomes:

By the end of this course, participants will:

1. Understand the principles and structure of ISO 37301 and its application in technical services.
2. Be able to develop, implement, and monitor a CMS based on ISO 37301 requirements.
3. Gain practical experience in auditing compliance systems and performing risk assessments.
4. Be prepared for the ISO 37301 accreditation process, including preparing for external audits.

Materials Provided:

• Training manual and ISO 37301 reference materials
• Compliance management templates and tools
• Access to case studies and assessment exercises
• Certificate of Completion

For detail of contents refer our website at   https://iaf-ab.org/

 

1. WHO SHOULD ATTEND:

1)   All employees whose work responsibility directly affects ISO 19443 Accreditation For Nuclear Energy Sector Supplying Products And Services.

2)   Those individuals willing to take up external auditing as a future profession by becoming an independent auditor.

3)   Those who intend to enroll themselves to IAF-AB (UK & INDIA) Registration Schemes of Accreditation for compliance management systems technical services.

4)   Management Representatives responsible for effective implementation and execution of  Accreditation for compliance management systems technical services.

 

1. FACILITIES:

All facility for delegates covering lecture hall, tea and lunch will be arranged by Client or if you are attending the course at IAF-AB office. IAF-AB institute will arrange the above facility.

 

1. COURSE DETAILS:

Detail program of every days training course will be sent / given on the first day to the delegates on registration.

 

1. DURATION:

Four Days Advance Training program for Accreditation for compliance management systems technical services [Timings: 10.00 am to 6.00 pm]

 

FEES:

1. 4 Days Advance Training program of Accreditation for compliance management systems technical services is Rs 18000+18%GST Payment should be made by Cheque / DD in Favor of “IAF-AB, Mumbai”